What condition is my phone in?

When selling your device to Zextons, you’ll be asked to choose its condition. Here’s a quick guide:

🔹 Excellent Condition

• Fully working

• No visible scratches or marks

• Looks like new

• Battery health above 85%

🔹 Good Condition

• Fully working

• Light signs of use (small marks or scuffs)

• No cracks or dents

• Battery health above 80%

🔹 Faulty

• Doesn’t turn on, has screen issues, or hardware faults

• Battery may not hold charge

• Cosmetic damage like cracks or dents

💡 Tip: If you’re unsure, choose Good condition — we’ll inspect the device and confirm.

🔗 Visit sell.zextons.co.uk to check your device and get an instant quote.