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Warranty & Repairs
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Warranty & Repairs

Last Update a year ago
Everything you need to know about your 18-month warranty on refurbished devices. Learn what's covered, how to make a claim, and repair options if something goes wrong.
Muhammad Tahir and Richard
Do you offer a warranty?
Last Update a year ago
What does the warranty cover?
Last Update a year ago
How do I make a warranty claim?
Last Update a year ago
Is accidental damage covered under warranty?
Last Update a year ago
How long does a warranty repair take?
Last Update a year ago
Do you have a physical store or collection point?
Last Update a year ago

Other Categories

Orders & Delivery
Find answers to your questions about order confirmation, dispatch times, next-day delivery, tracking updates, and general delivery policies.
8 articles and and other
Last Update a year ago
Returns & Refunds
Learn how to return a device, request a refund, or exchange a product. This section covers our 30-day return guarantee, refund timelines, and conditions for eligibility.
7 articles and and other
Last Update a year ago
Sell or Trade In a Device
Ready to sell your old phone or console? This section explains how to get a quote, ship your device, and receive fast payments through sell.zextons.co.uk.
6 articles and and other
Last Update a year ago
Product Information
Learn about device conditions (New, Excellent, Good), what’s included in your purchase, compatibility, and the differences between refurbished and brand-new products.
6 articles and and other
Last Update a year ago
Payments & Discounts
Get information on accepted payment methods, Klarna and Clearpay options, discount codes like SUMMER10, and how to apply them during checkout.
5 articles and and other
Last Update a year ago
My Account
Need help with your Zextons account? Find answers on how to log in, reset your password, update your details, or manage your orders
5 articles and and other
Last Update a year ago
General Help & Policies
General information about our customer service, business hours, contact options, terms & conditions, and other important policies.
13 articles and and other
Last Update a year ago

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